November 15, 2023
We are excited to inform you about a significant change in our distribution network.
As part of our commitment to improving services and meeting your needs more effectively, we have appointed a new European distributor, Proactive UK LTD, trading as ProAV.
Distribution Transition
The transition to ProAV will take effect on November 15, 2023. They will be your primary contact for all your Kinefinity product requirements in the European Country. This change is aimed at providing you with a more streamlined and efficient experience.
We assure you that this transition will not affect the quality or availability of our products. We are confident that ProAV’s expertise and dedication will continue to provide you with top-notch support.
About ProAV
ProAV has been supplying broadcast and professional video equipment for over 25 years and share our passion for delivering high quality products and outstanding customer service.
- Address: Hemel Hempstead Industrial Estate, 1 Eastman Way, Hemel Hempstead HP2 7DU, United Kingdom
- Phone: +44 1442 292929
- Website: proav.co.uk
- Email: kinefinity@proav.co.uk
To enable smooth and transparent order processing and delivery, all orders from European dealers will be shipped Duties pre-paid and orders over €500 will be shipped postage paid.
If you have any questions or require further information about this transition, please don’t hesitate to reach out to our customer support team at support@kinefinity.com. Thank you for your continued support and partnership. We are committed to delivering the same excellent service you’ve come to trust in us.