Shipping Policy

Shipping Policy

We partner with DHL, FedEx, UPS, and other major international carriers to deliver your order worldwide.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. Some high-demand products may be listed as pre-order or with a lead time stated on the product page (e.g., 1–2 months). In those cases, the estimated ship date shown on the product page takes precedence. You will be notified of any changes to your order status.

Shipping Rates

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.

International Shipping & Customs

International orders may be subject to import duties, taxes, and customs clearance fees imposed by the destination country. These charges are the responsibility of the buyer and are not included in the shipping cost.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your package through the carrier website or your account order history on kinefinity.com.

Delivery Issues

If your package is lost or arrives damaged, please contact support@kinefinity.com immediately. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control.

Shipping Restrictions

Some products may be subject to shipping restrictions due to size, weight, or regulatory requirements (e.g., batteries, carbon fiber components). We will notify you if any restrictions apply to your order.

Contact

For shipping-related inquiries: support@kinefinity.com